Privacy Policy
Scaling Your Company 合同会社 ("Scaling Your Company," "we," "us," or "our") operates the website naitoautoengineering-jp.pro. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.
Effective date: March 2026 (updated from December 2022)
Controller: Scaling Your Company 合同会社, 北海道 旭川市 東光一条３丁目３番２５号アドニス東光２０１号
Contact: growth[@]naitoautoengineering-jp.pro
1. What Data We Collect
1.1 Data You Provide Directly
When you fill out a contact form, book a consultation, or subscribe to our newsletter, you may provide your name, email address, phone number, and information about your business. We use this data only to respond to your inquiry or deliver the service you requested.
1.2 Data Collected Automatically
When you visit our website, certain data is collected automatically by the tools described in Section 2, including your IP address, browser type, operating system, referring URL, pages visited, session duration, and mouse movement or scroll behaviour (in aggregate, anonymised form).
2. Third-Party Tools and Services
2.1 Google Analytics
We use Google Analytics to understand how visitors use our site. Google Analytics collects anonymised usage data including pages visited, traffic source, and device type. IP addresses are anonymised before storage. Google may transfer data to the United States under Standard Contractual Clauses. For more information, see Google's Privacy Policy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
2.2 Microsoft Clarity
We use Microsoft Clarity, a behaviour analytics tool that records anonymised session data including mouse movements, clicks, and scrolling patterns. This data helps us improve the user experience on our site. Clarity does not capture personally identifiable information such as passwords or payment details. For more information, see Microsoft's Privacy Policy.
2.3 CleanTalk
We use CleanTalk as an anti-spam service to protect our contact forms. When you submit a form, CleanTalk checks your submission against its spam database, which may involve processing your IP address and email address. Data processed by CleanTalk is subject to their Privacy Policy.
2.4 Contact Forms
Our contact and consultation request forms are processed through our website's native form system. Submissions are stored securely and are only accessible to Scaling Your Company team members who handle client inquiries. We do not share form submission data with third parties for marketing purposes.
2.5 Email Newsletter
If you subscribe to our newsletter, we store your email address for the purpose of sending you updates, articles, and event invitations from Scaling Your Company. You can unsubscribe at any time using the link in any email we send you.
3. Cookies
Our website uses cookies — small text files stored on your device — for the following purposes:
- Essential cookies: Required for the website to function correctly.
- Analytics cookies: Used by Google Analytics and Microsoft Clarity to collect anonymised usage data.
- Anti-spam cookies: Used by CleanTalk when you interact with forms.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data is:
- Legitimate interests: Website analytics and anti-spam protection (Google Analytics, Microsoft Clarity, CleanTalk), where those interests are not overridden by your rights.
- Contract performance: Processing necessary to respond to your inquiry or deliver services you have requested.
- Consent: Where we have obtained your consent, such as for newsletter subscriptions. You may withdraw consent at any time.
5. Japan Act on the Protection of Personal Information (APPI)
In compliance with Japan's Act on the Protection of Personal Information (個人情報の保護に関する法律), Scaling Your Company 合同会社 is the personal information handling business operator (個人情報取扱事業者) responsible for the data described in this policy.
We will not provide your personal information to third parties without your prior consent, except where required by law or where permitted under the APPI (such as outsourcing to service providers under appropriate supervision).
You may request disclosure, correction, addition, deletion, or suspension of use of your personal information by contacting us at [email protected].
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Restriction: Request that we restrict processing of your data in certain circumstances.
- Objection: Object to processing based on legitimate interests.
- Portability: Request your data in a structured, machine-readable format (EEA residents).
To exercise any of these rights, contact us at growth[@]naitoautoengineering-jp.pro. We will respond within 30 days.
7. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law:
- Contact form submissions: Retained for up to 2 years unless you request earlier deletion.
- Newsletter subscriptions: Retained until you unsubscribe.
- Analytics data: Retained according to Google Analytics and Microsoft Clarity default retention settings (typically 14 months and 90 days respectively).
8. Data Security
We implement commercially reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Some of our third-party service providers (including Google and Microsoft) may process data outside of Japan. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers to countries not recognised as having adequate data protection laws.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Email: growth[@]naitoautoengineering-jp.pro
Address: Scaling Your Company 合同会社, 北海道 旭川市 東光一条３丁目３番２５号アドニス東光２０１号
If you are an EEA resident and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.